NLACRC Offices Closed Thanksgiving and the Day After Thanksgiving.

If you have a medical emergency, please call 9-1-1.

For urgent issues, call our 24-hour, after-hours phone line at (818) 778-1900.

Vendor Payments

Electronic Billing and Payment

This system enables vendors to handle billing and payment over the Internet. Access to the Electronic Billing And Payment System is password protected.

Holiday Billing

WIC, Section 4692 establishing the “Uniform Holiday Schedule” and prohibition of funding certain services on fourteen (14) holidays has been repealed effective 07/16/2021 with the passage of AB 136 trailer bill. Since the “Uniform Holiday Schedule” requirements have been deleted, service providers should review and follow their established holiday schedule outlined in their approved program design. Services should not be provided on, nor will NLACRC compensate for, services provided on a day identified as a holiday in a service provider’s approved program design.

Additionally, contract transportation services continue to follow the “Transportation Holiday Schedule” in effect prior to July 27, 2009 and re-implemented since February 13, 2015, as these holidays are legally valid under the Lanterman Act.

Contract transportation will not be available on these 12 holidays:

HolidayDateNumber of Holidays
New Year’s Day*Jan. 1st1
Martin Luther King Jr. Day3rd Monday of Jan.1
Memorial DayLast Monday of May1
Independence Day*July 4th1
Labor Day1st Monday of Sept.1
Thanksgiving and day after Thanksgiving4th Thursday of Nov.2
Christmas*Dec. 25th1
Full week between Christmas and New Year’s DayDec. 26th thru Dec. 31st4

*If the holiday falls on a Saturday, the holiday will be observed on Friday.

Resources

2022 Mileage Rate Increase for In-Home Respite Service

E-mail Encryption

As of August 25, 2014, all NLACRC outgoing emails are being encrypted. This procedure is being implemented to ensure that all confidential e-mail that is sent outside NLACRC’S network is protected as required under Health Insurance Portability and Accountability Act (“HIPAA”). To learn more about how to open an encrypted e-mail, please see the link below.

eBilling Requirement Notification

eBilling Enrollment Process

eBilling 24 Hour Conversion