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Coordinated Family Support (CFS) – Service Code 076

June 14, 2024

REQUEST FOR VENDORIZATION (RFV)

Coordinated Family Support (CFS)

Service Code 076

Published Date: February 20, 2023

Closing Date: To be Determined (TBD) and/or until need is filled

PROJECT OVERVIEW

The North Los Angeles County Regional Center (NLACRC) is releasing this Request for Vendorization (RFV) to seek qualified individuals/agencies to provide Coordinated Family Support (CFS) to participants and their families within the NLACRC catchment area.

In June 2022, the State’s Budget Trailer Bill for developmental services, SB 188 (Chapter 49, Statutes of 2022), added Welfare and Institutions Code section 4688.06, establishing the Coordinated Family Support Services Pilot Program. This section recognizes the right of adults with disabilities to reside in the family home and that adults with developmental disabilities, and their families, may need CFS services that are tailored to the unique needs of the consumer and are respectful of the language, ethnicity, and culture of the family home. The CFS Services Pilot Program focuses on improving equitable access to services and supports and reducing ethnic and racial disparities in the purchase of services. More information can be found at within the published directive at Coordinated Family Support Services Pilot Program for Adult Consumers Who Reside with Their Family (ca.gov)

PROPOSED MODELS OF SERVICE

A regional center shall classify a vendor as a CFS provider when the vendor coordinates and provides items identified below for adults who reside in the family home.  CFS shall be tailored to the unique needs of the consumer and their family and provided in a manner that respects their language and culture.  It shall be primarily provided in a person’s home. CFS may include, but is not limited to:

  1. Identifying and providing supports necessary to successfully reside in the family home.
  2. Providing assistance and training for the consumer and their family in navigating comprehensive services and supports that are tailored to meet their unique needs, including creating pathways to overcome barriers to accessing generic and other resources.
  3. Providing additional information or resources on the consumer’s diagnosis and identified supports.
  4. Coordinating consistency in training across providers specific to the needs of the consumer and their family.
  5. Assisting with scheduling of service delivery including medical and other appointments.
  6. Identifying transportation options or services.
  7. Identifying backup providers/supports and providing those backup supports when the plan fails.
  8. Providing futures planning for the consumer, including those living with aging caregivers.
  9. Providing training to the consumer which maximizes their independence.

CFS shall not replace or duplicate any regional center service coordination, generic service or other regional center funded service that the consumer and their family are receiving.  CFS may not be provided by an individual who resides in the same home as the consumer.  At minimum, the need shall be assessed annually, with progress being reported quarterly.

The Department created a standard referral and assessment tool for service coordinators and CFS providers to use when referring and assessing consumers for CFS (Enclosure C). Step-by-step instructions are provided on the form. The Department also created a standard tool for CFS providers to report to regional centers on the consumer’s progress (Enclosure D).

INDIVIDUALS TO BE SERVED

This service will be provided to adults diagnosed with a developmental disability, found eligible for regional center services who also are in need of supports while residing in their family home.

LOCATION & LANGUAGE SPECIFIC

Coordinated Family Support services are being requested to be provided in any and/or all three valleys located within the NLACRC catchment: San Fernando Valley, Antelope Valley and Santa Clarita Valley. In addition, services are being requested in at least 1-3 other languages, besides English, listed below. See Proposal Title page for details.

American Sign Language (ASL)

Arabic

Armenian

Chinese – Cantonese

Chinese – Hakka

Chinese – Mandarin

Chinese – Other

Hebrew

Hindi

 Japanese

Khmer

Korean

Persian (Farsi)

Russian

Spanish or Spanish Creole

Tagalog

Vietnamese

Other

 

RATE OF REIMBURSEMENT/RATIO

The Department has established rates for CFS. NLACRC is able to reimburse CFS services as a rate of $60.02/hr. There is no start-up funding available for this vendoriztion. All Coordinated Family Support services will be delivered at a 1:1 provider to participant ratio.

Each provider that meets all monthly reporting requirements will be eligible to receive CFS Pilot Implementation Incentive Payments. These payments will be calculated at 11.1% of the total dollar amount billed for CFS assessments and services for the prior month. An example can be found under CFS Frequently Asked Questions on the DDS webpage CFS Frequently Asked Questions for Potential Providers – CA Department of Developmental Services.

COSTS FOR PROPOSAL SUBMISSION

Applicants responding to the RFV shall bear all costs associated with the development and submission of a proposal.

MINIMUM QUALIFICATIONS FOR APPLICANTS

Minimum qualifications for CFS staff include an Associates-level degree in a human services field of study or 3 years of experience in the developmental disabilities service delivery system, communicating in the primary language of the consumer and their family, and knowledge of the regional center system.

Minimum qualifications for CFS supervisors include a Bachelors-level degree in a human services field of study or an Associates-level degree in a human services field of study and at least 3 years of experience in the developmental disabilities service delivery system.

Within the first 30 days of working with a consumer and their family, CFS providers shall provide training to their staff and supervisors on the service delivery systems including, but not limited to, behavioral health services and local Area Agencies on Aging.  Exceptions to the minimum qualifications, along with the justification, shall be submitted to the regional center for the Department of Developmental Services’ determination.

ELIGIBLE APPLICANTS

Both non-profit and proprietary organizations are eligible to apply. Employees of Regional Centers are not eligible to apply. Applicants must disclose any potential conflicts of interest per Title 17 Section 54500. Applicants, including members of the governing board, must be in active status in regard to all services vendored with any regional center and be financially solvent. Applicants that have been sanctioned in the last 12 months will not be eligible for vendorization. CFS may not be provided by an individual who resides in the same home as the consumer.

APPLICANT PARTNERSHIPS AND MATERIALS SUBMITTED

Applicants who apply as partners must have full knowledge of the proposal packet and must demonstrate commitment to the project during start-up and ongoing operations. However, if a partner’s sole purpose is to provide financial backing to the project, the financial backer need only show financial commitment. If the partner’s role is only to provide technical support (e.g., drafting the RFV response), the applicant receiving such support is responsible for all language contained in the RFV and the eventual program design.

RESERVATION OF RIGHTS

NLACRC reserves the right to request or negotiate changes in a proposal, to accept all or part of a proposal, or to reject any or all proposals. NLACRC may, at its sole and absolute discretion, select no provider for these services if, in its determination, no applicant is sufficiently responsive to the need. NLACRC reserves the right to withdraw this Request for Vendorization (RFV) and/or any item within the RFV at any time without notice. NLACRC reserves the right to disqualify any proposal which does not adhere to the RFV guidelines. This RFV is being offered at the discretion of NLACRC. It does not commit the regional center to award any grant. Please note that applicants must be in active status with NLACRC and other Regional Centers and may be disqualified for any of the following: receipt of Correction Action Plan (CAP), Sanction or Immediate Danger findings, failure to disclose any history of deficiencies or confirmed reports of consumer abuse, previous failure to perform, or unwillingness to comply with Title 17 and NLACRC best practices.

CALENDAR/APPLICANTS CONFERENCE

Coordinated Family Supports Request for Vendorization (RFV) – Pending
Monday, February 20, 2023 RFV release date
Wednesday, March 8, 2023, 10:00 a.m. (PDT) Info Session/Applicants Conference
Wednesday, April 5, 2023 10:00 a.m. (PDT) Info Session/Applicants Conference
Wednesday, May 3, 2023 10:00 a.m. (PDT) Info Session/Applicants Conference
Wednesday June 7, 2023 10:00 a.m. (PDT) Info Session/Applicants Conference
To be Determined (TBD)/until need is filled RFV submission deadline
To be Determined (TBD)/until need is filled Evaluation of proposals by Resource Development
To be Determined (TBD)/until need is filled Proposal status (Complete/Incomplete) emailed to applicants

 

Info Session/Applicants Conference

This meeting is not required for those who wish to apply, but is strongly recommended.

An informational meeting to answer questions about CFS as well as this RFV will be held on the following dates…

Wednesday, March 8, 2023, 10:00 a.m.

Join Zoom Meeting
https://us06web.zoom.us/j/83503744178?pwd=NHh0M05xRG45bFcrblpZUzhZNjQ4Zz09

Meeting ID: 835 0374 4178
Passcode: 435580

Wednesday, April 5, 2023, 10:00 a.m.

Join Zoom Meeting
https://us06web.zoom.us/j/87598164597?pwd=TVFMUEt2dmp4M3ZJOWNNTUhVVEZIdz09

Meeting ID: 875 9816 4597
Passcode: 661887

Wednesday, May 3, 2023, 10:00 a.m.

Join Zoom Meeting
https://us06web.zoom.us/j/82313522815?pwd=TXk3bDVMcnVxQm83akI2dENydjV4dz09

Meeting ID: 823 1352 2815
Passcode: 732509

Wednesday, June 7, 2023, 10:00 a.m.

Join Zoom Meeting

https://us02web.zoom.us/j/81190592360?pwd=eTl0WTF6TVlKMUxzZnFibzdYT0F5UT09

Meeting ID: 811 9059 2360

Passcode: 230677

 

INQUIRIES/REQUEST FOR ASSISTANCE

All additional inquiries regarding this application or requesting technical assistance should be directed to resourcedevelopment@nlacrc.org. Technical assistance is limited to information on the requirements for preparation of the application packet. Applicants are expected to prepare the documentation themselves or retain someone to provide such assistance. If an applicant chooses to retain assistance from another party, the applicant must be able to thoroughly address all sections of the proposal during the interview process and/or demonstrate that the party assisting with the application will have a continuing role in the ongoing operation of the program.

PROPOSAL PREPARATION GUIDE

The following information is provided to assist the applicant in preparing their proposal:

The applicant is required to submit an electronic copy in a PDF format. An applicant will be disqualified from consideration for failure to follow instructions, complete documents, submit required documents or meet the submission deadline. All proposals submitted must adhere to the following requirements:

  • Use Standard size format so proposal will print out on a standard 8 ½ x 11 paper
  • Proposal must be typed using a standard font (12 point).
  • Every page must be numbered consecutively.
  • The Proposal Title Page must be the first page of the proposal.
  • The proposal must include a Table of Contents that corresponds to the proposal.
  • All sections of the Content Requirements must be addressed in the proposal.

 

PROPOSAL CONTENT REQUIREMENTS

The following documents are to be downloaded and used (links in blue) or provided by the applicant to create a complete proposal:

  1. Attachment A: Proposal Title Page
  2. Table of Contents
  3. Attachment B: Statement of Obligation
  4. Applicant’s Experience, Background & Qualifications
  • Provide a 1 page or less summary of the applicant’s qualifications which details education, knowledge, and experience providing services to persons with developmental disabilities and includes a brief description of applicant’s experience in developing and operating the type of project for which you are submitting a
  • Resumes and Certifications for director, supervisor and all currently identified staff
  • Provide a copy of your resume with at least two (2) references with addresses and telephone numbers, and a statement permitting that references may be verified by NLACRC. Applicants should be aware that the selection committee will contact references or other sources to corroborate any information provided in the
  1. Attachment G: Business Plan Considerations – Please note this is not the program design.
  2. Attachment C: Statement of Equity and Diversity
  3. Attachment D: NLACRC Cost Statement
  4. Business Entity Documents (if applicable) – articles of incorporation, articles of organization, DBA, etc.

SUBMISSION OF PROPOSALS

All proposals must conform to the attached Proposal Writing Guidelines and Content Requirements.  The applicant must submit the completed proposal to resourcedevelopment@nlacrc.org.  No fax copies or physical copies dropped off at NLACRC will be accepted. The proposals must be complete, typewritten, collated, page numbered, and submitted electronically via email. No proposals will be accepted after the deadline.

Due to email constraints, you must submit your proposal in three or more emails. Be sure to label the emails based on the number of emails-for example, 1 of 3, 2 of 3, etc.  If your email series does not generate a final response email in return, the files were too large and were not received.

 

DEADLINE FOR SUBMISSIONS

TBD/until need is filled.