Comité de Servicios al Consumidor

Minutes

February 21, 2024 November 15, 2023 September 20, 2023 July 19, 2023 April 19, 2023 February 15, 2023 November 16, 2022 October 19, 2022 July 20, 2022 May 18, 2022 April 20, 2022 March 16, 2022 February 16, 2022 January 19, 2022 November 17, 2021 October 20, 2021 August 18, 2021

Bylaws

The Consumer Services Committee is a standing committee of the Board of Trustees of the North Los Angeles County Regional Center, Inc., established in Article VII., Section 6, of the bylaws.
The chairperson is selected by the members of the committee. The duties of the Consumer Services Committee are to review and recommend standards and policy consistent with the needs of regional center consumers with regard to: 1) regional center services such as consumers’ rights, case management, health, psychological and community development; and 2) services provided by agencies outside the regional center.

Process

The Consumer Services Committee meets on a monthly basis, but can meet more frequently if needed. The agenda is prepared by the chairperson of the committee and the executive director or his/her designee. Present at the committee meetings are the executive director or a designee (who acts as the secretary for the committee) and staff of the center requested to participate by the executive director. The committee may invite the participation of consumers or representatives of other agencies as appropriate. Meetings of the committee are open to any interested party.

Content

The Consumer Services Committee may address issues assigned by the Board of Trustees, brought to the attention of the committee by the executive director, or presented by a member of the committee.

The Consumer Services Committee is responsible for review of all consumer-related matters, including but not limited to:

Review of and recommendations for NLACRC Service Standards.
Analysis and recommendations regarding planning in the areas of consumer services.
Consideration of data reporting from consumer management and clinical services to aid the board in policy determination.
Recommendations for response to the Department of Developmental Services (DDS) requiring policy determination in consumer services areas.
Recommendations regarding evaluation in consumer-related areas.
Scheduling board training in consumer-related areas.
Monitor community placement plans.