{"id":45986,"date":"2024-08-20T21:03:18","date_gmt":"2024-08-21T04:03:18","guid":{"rendered":"https:\/\/www.nlacrc.org\/?page_id=45986"},"modified":"2024-12-23T09:37:42","modified_gmt":"2024-12-23T17:37:42","slug":"appeal-complaint-processes","status":"publish","type":"page","link":"https:\/\/nlacrc.org\/tl\/consumers-families\/appeal-complaint-processes\/","title":{"rendered":"Mga Proseso ng Apela at Reklamo\u00a0"},"content":{"rendered":"

Kami ay nakatuon sa pagbuo ng matatag na pakikipagtulungan sa mga mamimili at kanilang mga pamilya. Ang aming layunin ay maging tumutugon sa mga pangangailangan ng consumer, at malinaw na makipag-usap sa mga opsyon para sa aming mga consumer at pamilya. Ilang pormal na proseso ang naitatag para sa pagtugon sa mga alalahanin o reklamo na may kaugnayan sa mga serbisyong ibinibigay ng NLACRC o ng aming mga service provider. <\/p>\n\n\n\n

Para sa isang listahan ng mga opsyon na mayroon ang mga mamimili at miyembro ng pamilya para sa paghahain ng mga apela at reklamo, pakibisita ang website ng DDS<\/p>\n\n\n

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\n\t\t\t\t\t\t\t Mga Apela at Reklamo ng DDS<\/a>\n <\/div>\n \t\t\t\t\t\t\t <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n\n\n\n
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Pamamaraan ng Pagtaas ng Consumer Service Coordinator<\/a><\/div>\n<\/div>\n\n\n\n
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Coordinador de Servicios al Consumidor \u2013 Procedimiento de Escalamiento<\/a><\/div>\n<\/div>\n\n\n\n

Mga Reklamo sa Paglabag sa Karapatan <\/h2>\n\n\n\n

Ang Mga Karapatan ng Consumer\/Section 4731 na Proseso ng Reklamo ay isang mekanismo na gagamitin kapag ang isang indibidwal na mamimili, o sinumang kinatawan na kumikilos sa ngalan ng isang mamimili, ay naniniwala na ang anumang karapatan ay mali o hindi patas na itinanggi ng isang sentrong pangrehiyon, sentro ng pag-unlad, o isang tagapagbigay ng serbisyo. Ang prosesong ito ay hindi<\/strong> na gagamitin ng mga mamimili upang lutasin ang mga hindi pagkakaunawaan tungkol sa pagiging karapat-dapat, o ang kalikasan, saklaw, o dami ng mga serbisyo.   <\/p>\n\n\n\n

Ang sentrong pangrehiyon ay naglathala ng isang form ng reklamo na nagpapaliwanag sa proseso. Ang impormasyong ito ay ibinibigay sa mga mamimili, at kung saan naaangkop, mga pamilya, sa mga regular na nakaiskedyul na pagpupulong ng indibidwal na pagpaplano ng programa (IPP) at indibidwal na plano ng serbisyo sa pamilya 
(IFSP) na mga pulong ng Consumer Services Coordinator (CSC). 
 
Ang layunin ng Proseso ng Reklamo sa Paglabag sa Mga Karapatan ay magbigay ng makabuluhang resolusyon kapag napatunayan ang isang paglabag sa mga karapatan, at subukang pigilan ang mga katulad na paglabag na maulit muli. <\/p>\n\n\n\n

Para sa mga kliyente ng Regional Center mula kapanganakan hanggang 36 na buwan, ang mga reklamo ay isinusumite sa DDS<\/strong><\/h2>\n\n\n
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\n\t\t\t\t\t\t\t Mga Kliyente ng Regional Center mula sa Kapanganakan hanggang 36 na buwan \u2013 Website ng DDS<\/a>\n <\/div>\n \t\t\t\t\t\t\t \t\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t Early Start English Form<\/a>\n <\/div>\n \t\t\t\t\t\t\t \t\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t Maagang Simula sa Spanish Form<\/a>\n <\/div>\n \t\t\t\t\t\t\t <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n\n\n\n

Para sa mga kliyente ng Regional Center na edad 3 at mas matanda, ang mga reklamo ay isinumite sa NLACRC<\/strong><\/h2>\n\n\n
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\n\t\t\t\t\t\t\t Mga Kliyente ng Regional Center Edad 3 at Mas Matanda \u2013 DDS Information Packet<\/a>\n <\/div>\n \t\t\t\t\t\t\t \t\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t Lanterman English Form<\/a>\n <\/div>\n \t\t\t\t\t\t\t \t\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t Lanterman Spanish Form<\/a>\n <\/div>\n \t\t\t\t\t\t\t <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n\n\n\n

4731 na mga reklamo ay dapat isumite sa atensyon ng Executive Director. Mangyaring mag-email o mag-mail sa: <\/p>\n\n\n\n

Sa pamamagitan ng US Postal mail<\/strong> <\/p>\n\n\n\n

Hilagang Los Angeles County Regional Center 
Attn: Executive Director 
9200 Oakdale Ave, Suite 100 
Chatsworth, CA 91311 <\/p>\n\n\n\n

Sa pamamagitan ng Electronic Email<\/strong> <\/p>\n\n\n\n

Director@nlacrc.org<\/a> <\/p>\n\n\n\n

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Mga apela<\/h2>\n\n\n\n

Proseso ng Apela<\/strong>: Ang kahilingan para sa isang apela ay isang pormal na kahilingan upang malutas ang isang hindi pagkakaunawaan sa sentro ng rehiyon tungkol sa pagiging karapat-dapat, kalikasan, saklaw o dami ng mga serbisyo at suporta. Ang prosesong ito ay hindi<\/strong> na gagamitin upang malutas ang mga isyu na kinasasangkutan ng pagtanggi sa mga karapatan ng mamimili.<\/p>\n\n\n\n

Ang mga kliyente ng Regional Center mula kapanganakan hanggang 36 na buwan, ang mga kahilingan ay isinumite sa Opisina ng Administrative Hearings<\/strong><\/h2>\n\n\n
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\n\t\t\t\t\t\t\t Mga Kliyente ng Regional Center Mula sa Kapanganakan hanggang 36 na Buwan \u2013 DDS Website<\/a>\n <\/div>\n \t\t\t\t\t\t\t \t\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t Early Start English Form<\/a>\n <\/div>\n \t\t\t\t\t\t\t \t\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t Maagang Simula sa Spanish Form<\/a>\n <\/div>\n \t\t\t\t\t\t\t <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n\n\n\n

Para sa mga kliyente ng Regional Center mula sa kapanganakan hanggang 36 na buwan, ang mga kahilingan sa Pamamagitan ay isinumite sa Opisina ng Administrative Hearings<\/strong><\/h2>\n\n\n
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\n\t\t\t\t\t\t\t Maagang Simulan ang Kahilingan sa Pamamagitan sa Ingles<\/a>\n <\/div>\n \t\t\t\t\t\t\t \t\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t Maagang Simulan ang Kahilingan sa Pamamagitan ng Espanyol<\/a>\n <\/div>\n \t\t\t\t\t\t\t <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n\n\n\n

Para sa kliyente ng Regional Center na edad 3 at mas matanda, ang mga kahilingan ay isinumite sa DDS<\/strong><\/h2>\n\n\n
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\n\t\t\t\t\t\t\t \t\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t Mga Kliyente ng Regional Center Edad 3 at Mas Matanda \u2013 DDS Information Packet<\/a>\n <\/div>\n \t\t\t\t\t\t\t \t\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t Pahina ng Proseso ng Mga Apela ng DDS<\/a>\n <\/div>\n \t\t\t\t\t\t\t \t\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t Lanterman Appeal Request English Form<\/a>\n <\/div>\n \t\t\t\t\t\t\t \t\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t Lanterman Appeal Request Spanish Form<\/a>\n <\/div>\n \t\t\t\t\t\t\t \t\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t Awtorisasyon ng Kinatawan English Form<\/a>\n <\/div>\n \t\t\t\t\t\t\t \t\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t Representative Authorization Spanish Form<\/a>\n <\/div>\n \t\t\t\t\t\t\t <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n\n\n\n

Mga Patakaran sa Whistleblower<\/h2>\n\n\n\n

Ang NLACRC ay may patakarang Whistleblower na inaprubahan ng board para sa mga vendor, kontratista at iba pa, at isa para sa mga empleyado at miyembro ng board.<\/p>\n\n\n

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\n\t\t\t\t\t\t\t \t\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t Patakaran sa Whistleblower ng NLACRC para sa mga Empleyado at Miyembro ng Lupon<\/a>\n <\/div>\n \t\t\t\t\t\t\t \t\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t Patakaran sa Whistleblower ng NLACRC para sa mga Vendor, Contractor, at Iba pa<\/a>\n <\/div>\n \t\t\t\t\t\t\t \t\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t DENUNCIANTE \u2013 PROVEEDORES, CONTRATISTAS Y OTROS DE NLACRC POL\u00cdTICA Y PROCEDIMIENTO <\/a>\n <\/div>\n \t\t\t\t\t\t\t <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/section>","protected":false},"excerpt":{"rendered":"Kami ay nakatuon sa pagbuo ng matatag na pakikipagtulungan sa mga mamimili at kanilang mga pamilya. Ang aming layunin ay maging tumutugon sa mga mamimili [\u2026]","protected":false},"author":62,"featured_media":0,"parent":36314,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"_tribe_blocks_recurrence_rules":"","_tribe_blocks_recurrence_description":"","_tribe_blocks_recurrence_exclusions":"","footnotes":""},"class_list":["post-45986","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nAppeal & Complaint Processes\u00a0 -<\/title>\n<meta name=\"description\" content=\"Appeal & Complaint Processes\u00a0 - We are committed to building strong partnerships with consumers and their families. 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