Reminder! NLACRC is operating and available to consumers, families, and providers! We can be reached at each of our three (3) business offices (our office phone numbers are listed here) Monday through Friday, from 8:30 a.m. to 5 p.m. Please remember that our physical offices continue to be closed to the public until further notice. Stay safe and well!
Delivery of paper documents or correspondence: To protect the well-being and safety of the people we serve, as a result of COVID-19 NLACRC is only accepting the delivery of all documents and communication by email, fax, and US mail delivery at all three office locations (email and fax preferred if possible to mitigate the spread of COVID-19). During this time, courier, Fed-Express, and UPS deliveries will only be accepted at our San Fernando Valley office. Click here for our office locations.
NLACRC IS CURRENTLY MONITORING THIS IMPORTANT SITUATION AND WILL CONTINUE TO UPDATE AS INFORMATION IS RELEASED THAT AFFECTS NLACRC, THE INDIVIDUALS WE SERVE, SERVICE PROVIDERS, AND OUR COMMUNITY.
Service providers can view additional information for the general public here.
Alternate special incident reporting measures have been implemented to report COVID-19 related incidents. IT IS IMPERATIVE THAT YOU READ THE INFORMATION BELOW TO BECOME FAMILIAR WITH THESE ADDITIONAL MEASURES.To report COVID-19 related incidents, complete a special incident report and report to firstname.lastname@example.org.
The Department of Developmental Services (“DDS”) has recently amended reporting requirements for COVID-19 related special incident reports. The department is asking that all providers and regional centers submit special incident reports for events that meet the following criteria:
An individual who tests positive for COVID-19;
An individual receives medical attention at a hospital, emergency room, or urgent care clinic due to COVID-19 symptoms; or
An individual’s death is related to COVID-19, either by confirmed COVID-19 positive testing or by medical diagnosis unconfirmed by testing.
North Los Angeles County Regional Center (“NLACRC”) is seeking for providers to continue to submit special incident reports for COVID-19 events that meet these criteria to email@example.com, firstname.lastname@example.org, and notify case management. To avoid multiple notifications, vendors may report potential/direct exposures and test result in one SIR, rather than separate reports.
In an effort to help ensure the health and safety of consumers and providers within our community, NLACRC will continue to track all incidents related to COVID-19, even if they do not meet DDS’ criteria. With that in mind, NLACRC is seeking for providers to continue to submit an incident report to SIR@nlacrc.org and case management for COVID-19 incidents that do not meet DDS’ amended criteria. Providers are no longer required to report COVID-19 incidents that do not meet DDS’ amended criteria referenced above to email@example.com.
The resources listed above are for informational purposes only. NLACRC does not guarantee or warrant the accuracy, relevance, timeliness or completeness of the information contained on any linked website. Any reference to a specific product, process, or service does not constitute or imply an endorsement by NLACRC of the product, service, or provider. The views and opinions expressed in any linked website do not necessarily state or reflect those of NLACRC.